Privacy Policy
RAS MEDICAL is an informational platform that provides data about medical institutions and services. The goal of the resource is to offer users reliable information about clinics, treatment areas, specific features of medical services, and approximate costs, in order to help them make informed decisions about undergoing treatment abroad
Last updated: July 21, 2025.
RAS MEDICAL® is responsible for processing the information provided by the User either through its Platform or via communication between the User and a RAS MEDICAL® consultant with hospitals, clinics, and third parties. In the course of its operations, RAS MEDICAL® may use external partners and providers to deliver its services and may share information provided by the User with third parties. RAS MEDICAL® is responsible for the data collected and transferred in accordance with this Privacy Policy, except where it has been established that RAS MEDICAL® is not liable for a breach.
Personal Data and Sensitive Personal Data:
The collection, processing, and use of personal data (any information relating to the personal or material circumstances of the User, such as name, address, date of birth) is carried out in accordance with the Data Protection Act, the provisions of the Data Protection Directive, the Telecommunications Act, and other applicable legal regulations.
The User may use the Platform without providing or transferring personal data. However, to assess usage and to avoid or resolve technical issues, the User’s IP address will be automatically recorded and stored in a log file on the server during each visit to the RAS MEDICAL® website and each file access. Under certain circumstances, the IP address may be linked to a specific user. Nevertheless, RAS MEDICAL® does not pursue this connection, does not use such data for marketing purposes, and does not store the data for use by third parties.
The collection and transmission of certain personal and sensitive personal data (including information about health status, medical conditions, sexual life, habits, racial or ethnic origin, or religious beliefs) is required for the purpose of contract execution, client profile creation, or establishing contact between RAS MEDICAL® and the medical provider. These data are used solely for the purposes mentioned. Otherwise, RAS MEDICAL® must obtain the User’s consent for other uses, as described in the STATEMENT OF RELEASE RAS MEDICAL® (hereinafter referred to as the “Consent Form”). If the User accepts the Consent Form, the provided data may only be used to the extent necessary for fulfilling specific purposes, such as coordinating, concluding, and executing contractual obligations. These data will be stored according to legal requirements on taxes and commerce and deleted after the specified periods expire.
The User may access certain services (hereinafter “Special Services”) provided by RAS MEDICAL®. For this purpose, the User must consent to the collection, processing, and use of personal and, depending on the circumstances, sensitive data in accordance with the Data Protection Act. This applies to the following specific services:
1) RAS MEDICAL® provides an informational platform that includes information about Medical Providers. Its purpose is to offer portal Users information about Medical Providers, their services, and indicative costs.
2) If RAS MEDICAL® concludes a service agreement with the User, the User authorizes RAS MEDICAL® to transfer relevant data to Medical Providers and third-party service providers (e.g., travel agencies, customer support agencies, payment systems, or interpreters). Such data include the type and date of treatment, as well as the amount and date of any invoice issued by the Medical Provider to the User.
3) If a third-party service provider enters into an agreement with the User, the User authorizes the provider to inform RAS MEDICAL® of the amount and date of any invoice issued to the User.
4) If the User is insured by an insurance company that partners with RAS MEDICAL® (hereinafter “Insurance Company”), the User allows the Medical Provider, third parties, and the Insurance Company to inform RAS MEDICAL® about the User’s treatment, and the amount and date of any invoice issued either to the User or the Insurance Company.
5) Forums are established on the Platform or partner websites to allow experience and opinion exchange between Users.
6) The User can subscribe to a regular newsletter.
RAS MEDICAL® works with various third-party providers to help organize services related to the online platform. These third-party service providers may be located within or outside the European Economic Area (“EEA”). They help RAS MEDICAL® verify or identify users, check information in public databases, assist with fraud prevention and risk assessment, or provide advertising and payment services. These providers have limited access to User data and may only use it in accordance with this Privacy Policy.
Users may at any time prohibit the collection, processing, and use of their personal or sensitive personal data if such use causes harm. To do so, the User must send a brief explanation via email to ras.medical@inbox.ru and include their name, address, and username (if applicable). Alternatively, the User may send a written request by mail to the following address: Kazakhstan, Almaty, Kulzhinskiy Trakt 26/1.
If RAS MEDICAL® is involved in any merger, acquisition, restructuring, asset sale, bankruptcy, or insolvency proceeding, it may sell or transfer some or all of its assets, including User data. In such a case, RAS MEDICAL® will notify Users before their personal or sensitive data is transferred and becomes subject to a different privacy policy.
RAS MEDICAL INTERNATIONAL LTD may also compile, coordinate, and share aggregated (anonymous) data that cannot be used to identify specific Users, for market analysis, demographic studies, marketing, advertising, and other business purposes.
User Consent
By clicking the appropriate checkbox during the inquiry process, the User agrees to the following data processing:
The User consents that RAS MEDICAL® may collect, store, and use personal and sensitive personal data provided during the inquiry process for the purpose of:
(I) transmitting such data to a Medical Provider to obtain a quote or schedule an appointment. The Medical Provider may be chosen by the User or, if not, RAS MEDICAL® may transmit the data to a number of Medical Providers as necessary to fulfill the goals agreed upon with the User,
(II) transferring such data to third-party providers, partners, and affiliates within and outside the EEA to deliver services on behalf of RAS MEDICAL®,
(III) providing any service the User intends to obtain through the portal, and
(IV) internal price calculation purposes, as described in this Privacy Policy.
The User consents that RAS MEDICAL® may review, scan, or analyze messages transmitted via the platform or email with the Medical Provider. RAS MEDICAL® may do this to prevent fraud, assess risk, comply with regulations, or for product development. RAS MEDICAL® primarily uses automated methods but may occasionally manually review messages to investigate fraud or improve its systems.
The User may at any time withdraw their consent for the collection, processing, and use of personal and sensitive personal data by following the procedure described above. In that case, RAS MEDICAL® will not be able to provide services requiring such data processing.
Other Data:
A log file (including, among other things, the website the file was requested from, the date and time of the request, and data volume transferred) is created during each visit to the RAS MEDICAL® website. Due to technical limitations, these data cannot be linked to specific users. We do not merge or compare these data with other sources; they are deleted after statistical evaluation.
RAS MEDICAL® collects and stores anonymous data to optimize marketing, including anonymous user profiles or behavior. Flash and cookies may be used for this purpose. Cookies are alphanumeric identifiers that RAS MEDICAL® transfers to the User's hard drive via a web browser or software. Users can disable cookies by following their browser's instructions.
Cookies
It is not necessary to accept cookies to visit the RAS MEDICAL® website. However, if the User wants to save a clinic as a favorite or receive reminders of previously viewed clinics, they must enable cookies.
Cookies and flash cookies are small files saved on the User’s device that store preferences and other data needed for interaction with the system. There are two types: session cookies (deleted after browser exit) and temporary cookies (stored longer). Cookies help RAS MEDICAL® tailor the platform, remember inputted information, and improve user experience.
Most cookies used by RAS MEDICAL® are session cookies. Some cookies remain on the User’s device after closing the browser, allowing the system to remember preferences and previously visited clinics. These temporary cookies last about one month. Cookies help RAS MEDICAL® analyze data and improve the platform.
Cookies used by RAS MEDICAL® never store personal data. They are anonymous and used solely for evaluating popular content and improving services. The RAS MEDICAL® platform collects information useful for tailoring newsletters and offers. This data is anonymous and used exclusively to optimize the platform and provide relevant content based on clickstream analysis.
RAS MEDICAL® uses retargeting technologies to display relevant offers to Users. This means that clinics recently viewed on RAS MEDICAL® may appear on partner websites. This is done anonymously, without saving personal data.
Changes to the Privacy Policy:
RAS MEDICAL® reserves the right to change this Privacy Policy at any time. Any changes will be posted on this website. If the changes are significant, RAS MEDICAL® will notify the User via email.
Let me know if you’d like it formatted for a website page, PDF, or DOCX.
Personal Data and Sensitive Personal Data:
The collection, processing, and use of personal data (any information relating to the personal or material circumstances of the User, such as name, address, date of birth) is carried out in accordance with the Data Protection Act, the provisions of the Data Protection Directive, the Telecommunications Act, and other applicable legal regulations.
The User may use the Platform without providing or transferring personal data. However, to assess usage and to avoid or resolve technical issues, the User’s IP address will be automatically recorded and stored in a log file on the server during each visit to the RAS MEDICAL® website and each file access. Under certain circumstances, the IP address may be linked to a specific user. Nevertheless, RAS MEDICAL® does not pursue this connection, does not use such data for marketing purposes, and does not store the data for use by third parties.
The collection and transmission of certain personal and sensitive personal data (including information about health status, medical conditions, sexual life, habits, racial or ethnic origin, or religious beliefs) is required for the purpose of contract execution, client profile creation, or establishing contact between RAS MEDICAL® and the medical provider. These data are used solely for the purposes mentioned. Otherwise, RAS MEDICAL® must obtain the User’s consent for other uses, as described in the STATEMENT OF RELEASE RAS MEDICAL® (hereinafter referred to as the “Consent Form”). If the User accepts the Consent Form, the provided data may only be used to the extent necessary for fulfilling specific purposes, such as coordinating, concluding, and executing contractual obligations. These data will be stored according to legal requirements on taxes and commerce and deleted after the specified periods expire.
The User may access certain services (hereinafter “Special Services”) provided by RAS MEDICAL®. For this purpose, the User must consent to the collection, processing, and use of personal and, depending on the circumstances, sensitive data in accordance with the Data Protection Act. This applies to the following specific services:
1) RAS MEDICAL® provides an informational platform that includes information about Medical Providers. Its purpose is to offer portal Users information about Medical Providers, their services, and indicative costs.
2) If RAS MEDICAL® concludes a service agreement with the User, the User authorizes RAS MEDICAL® to transfer relevant data to Medical Providers and third-party service providers (e.g., travel agencies, customer support agencies, payment systems, or interpreters). Such data include the type and date of treatment, as well as the amount and date of any invoice issued by the Medical Provider to the User.
3) If a third-party service provider enters into an agreement with the User, the User authorizes the provider to inform RAS MEDICAL® of the amount and date of any invoice issued to the User.
4) If the User is insured by an insurance company that partners with RAS MEDICAL® (hereinafter “Insurance Company”), the User allows the Medical Provider, third parties, and the Insurance Company to inform RAS MEDICAL® about the User’s treatment, and the amount and date of any invoice issued either to the User or the Insurance Company.
5) Forums are established on the Platform or partner websites to allow experience and opinion exchange between Users.
6) The User can subscribe to a regular newsletter.
RAS MEDICAL® works with various third-party providers to help organize services related to the online platform. These third-party service providers may be located within or outside the European Economic Area (“EEA”). They help RAS MEDICAL® verify or identify users, check information in public databases, assist with fraud prevention and risk assessment, or provide advertising and payment services. These providers have limited access to User data and may only use it in accordance with this Privacy Policy.
Users may at any time prohibit the collection, processing, and use of their personal or sensitive personal data if such use causes harm. To do so, the User must send a brief explanation via email to ras.medical@inbox.ru and include their name, address, and username (if applicable). Alternatively, the User may send a written request by mail to the following address: Kazakhstan, Almaty, Kulzhinskiy Trakt 26/1.
If RAS MEDICAL® is involved in any merger, acquisition, restructuring, asset sale, bankruptcy, or insolvency proceeding, it may sell or transfer some or all of its assets, including User data. In such a case, RAS MEDICAL® will notify Users before their personal or sensitive data is transferred and becomes subject to a different privacy policy.
RAS MEDICAL INTERNATIONAL LTD may also compile, coordinate, and share aggregated (anonymous) data that cannot be used to identify specific Users, for market analysis, demographic studies, marketing, advertising, and other business purposes.
User Consent
By clicking the appropriate checkbox during the inquiry process, the User agrees to the following data processing:
The User consents that RAS MEDICAL® may collect, store, and use personal and sensitive personal data provided during the inquiry process for the purpose of:
(I) transmitting such data to a Medical Provider to obtain a quote or schedule an appointment. The Medical Provider may be chosen by the User or, if not, RAS MEDICAL® may transmit the data to a number of Medical Providers as necessary to fulfill the goals agreed upon with the User,
(II) transferring such data to third-party providers, partners, and affiliates within and outside the EEA to deliver services on behalf of RAS MEDICAL®,
(III) providing any service the User intends to obtain through the portal, and
(IV) internal price calculation purposes, as described in this Privacy Policy.
The User consents that RAS MEDICAL® may review, scan, or analyze messages transmitted via the platform or email with the Medical Provider. RAS MEDICAL® may do this to prevent fraud, assess risk, comply with regulations, or for product development. RAS MEDICAL® primarily uses automated methods but may occasionally manually review messages to investigate fraud or improve its systems.
The User may at any time withdraw their consent for the collection, processing, and use of personal and sensitive personal data by following the procedure described above. In that case, RAS MEDICAL® will not be able to provide services requiring such data processing.
Other Data:
A log file (including, among other things, the website the file was requested from, the date and time of the request, and data volume transferred) is created during each visit to the RAS MEDICAL® website. Due to technical limitations, these data cannot be linked to specific users. We do not merge or compare these data with other sources; they are deleted after statistical evaluation.
RAS MEDICAL® collects and stores anonymous data to optimize marketing, including anonymous user profiles or behavior. Flash and cookies may be used for this purpose. Cookies are alphanumeric identifiers that RAS MEDICAL® transfers to the User's hard drive via a web browser or software. Users can disable cookies by following their browser's instructions.
Cookies
It is not necessary to accept cookies to visit the RAS MEDICAL® website. However, if the User wants to save a clinic as a favorite or receive reminders of previously viewed clinics, they must enable cookies.
Cookies and flash cookies are small files saved on the User’s device that store preferences and other data needed for interaction with the system. There are two types: session cookies (deleted after browser exit) and temporary cookies (stored longer). Cookies help RAS MEDICAL® tailor the platform, remember inputted information, and improve user experience.
Most cookies used by RAS MEDICAL® are session cookies. Some cookies remain on the User’s device after closing the browser, allowing the system to remember preferences and previously visited clinics. These temporary cookies last about one month. Cookies help RAS MEDICAL® analyze data and improve the platform.
Cookies used by RAS MEDICAL® never store personal data. They are anonymous and used solely for evaluating popular content and improving services. The RAS MEDICAL® platform collects information useful for tailoring newsletters and offers. This data is anonymous and used exclusively to optimize the platform and provide relevant content based on clickstream analysis.
RAS MEDICAL® uses retargeting technologies to display relevant offers to Users. This means that clinics recently viewed on RAS MEDICAL® may appear on partner websites. This is done anonymously, without saving personal data.
Changes to the Privacy Policy:
RAS MEDICAL® reserves the right to change this Privacy Policy at any time. Any changes will be posted on this website. If the changes are significant, RAS MEDICAL® will notify the User via email.
Let me know if you’d like it formatted for a website page, PDF, or DOCX.
Contents
Languages
ras.medical@inbox.ru
Almaty,
Kulzhinsky Trakt 26/1
Kulzhinsky Trakt 26/1
Contacts